Agreement Overview and Booking Terms
This Agreement between the Customer named above (hereinafter referred to as the "Customer") and Addi Auto Transport LLC (hereinafter referred to as " Addi Auto Transport ") designates only Addi Auto Transport to act as the booking agent to attempt reservation with a transport car carrier (hereinafter referred to as the "Carrier"). For the purposes of this agreement, "vehicle" refers to all items being shipped by the Carrier through Addi Auto Transport on behalf of the Customer, including but not limited to single vehicles, multiple vehicles, and freight. The Customer acknowledges that Addi Auto Transport pre-negotiates certain rates with carriers to facilitate the booking of reservations on the Customer’s behalf. The Customer also acknowledges that Addi Auto Transport provides services to facilitate such booking of reservations for a consideration (the "booking fee"). The total rate displayed (the "reservation fee") on the quote is a combination of the pre-negotiated Carrier rate on behalf of the Customer by Addi Auto Transport and the booking fee retained by Addi Auto Transport for their services. All prices shown are in U.S. dollars. The Customer agrees that their credit card will be charged by Addi Auto Transport for either the booking fee or total reservation price as specified in the Payment Disclosure Agreement. As the Customer's agent, Addi Auto Transport is hired to attempt to book a reservation with a Carrier that maintains insurance, and the Customer acknowledges and agrees that Addi Auto Transport may rely solely on Certificates of Insurance provided by the Carrier to determine the existence of said insurance. Addi Auto Transport will not be held liable by the Customer for any invalidity of any documents presented to them by the Carrier. The Customer agrees and acknowledges that the duties of Addi Auto Transport are solely limited to these duties, and the Customer agrees that in no event shall Addi Auto Transport have any responsibility or liability for the inspection, loading, transport, delivery, or unloading of the vehicle/item. If the vehicle being shipped is valued higher than the market value for any reason, Addi Auto Transport highly suggests that the Customer acquire a special insurance rider and/or opt for enclosed transport.
Exclusive Agreement Terms
The client agrees to not contract any other broker or carrier during the respective time that corresponds with their shipping option. Any client that is found working with another broker or carrier during this period, is subject to a Non-refundable deposit fee.
Door-to-Door Transport Guidelines
Contracted carriers provide door-to-door transport if the truck driver can physically reach the pick-up and delivery addresses. If access to the pickup or delivery location is restricted by narrow streets, low-hanging trees, or tight turns, the driver may ask that you meet the truck at a large parking lot nearby, such as a grocery store.
Port Transportation
The price quoted by Addi Auto Transport LLC does not include any taxes, port charges, or additional fees that may be required for vehicle pick-up or delivery at ports. Customers are responsible for covering these costs directly.
Personal Items and Loading Guidelines
Addi Auto Transport and the Carrier will not be held responsible for any personal or household items that are shipped in the vehicle during transport. These items are not covered by the insurance of Addi Auto Transport or the Carrier under any circumstance. Should the Carrier require additional fees for personal items that were left in the vehicle at the time of pickup, the Customer agree to pay any additional fees that the Carrier requires. Addi Auto Transport must be made aware upfront if any personal items are to be shipped in the vehicle, and the Carrier and Addi Auto Transport reserve the right to deny the customer the privilege of leaving personal items in the vehicle for any reason, regardless of additional money offered by the customer. The customer also agrees to follow any guidelines set by Addi Auto Transport or the Carrier about the content of any items being transported in the vehicle (i.e., no firearms, illicit substances, explosive or flammable items, etc.), and the customer accepts full responsibility for any legal recourse due to any items that they transport in their vehicle unbeknownst to Addi Auto Transport or the Carrier.
Vehicle Condition and Liability
Vehicles must be tendered to the carrier in good running condition with no more than a half tank of fuel. The carrier will not be liable for damage caused by leaking fluids, freezing, exhaust systems, or antennas not tied down. Any claim for loss or damage must be noted and signed on the condition report at the time of delivery.
Insurance Coverage and Claims Process
Trucking damage claims are covered by carriers from $100,000 up to $250,000 cargo insurance per load, and a minimum of 3/4 of a million dollars in public liability and property damage. Any damage incurred to a vehicle during transport falls directly under the responsibility of the carrier and not Addi Auto Transport. All carriers contracted will have insurance to cover damage caused by the driver or theft during transport. If damage is done, Addi Auto Transport provides you with a full insurance packet for the carrier to file a claim. All claims must be noted and signed for at the time of delivery and submitted in writing within 15 days of delivery.
Rescheduling and Additional Fees
The Carrier, and/or Addi Auto Transport , will notify the Customer prior to pick-up and/or delivery within 3 hours or more of the scheduled pick-up time (“ample notice”). It is the Customer's responsibility to have any payment due when the Carrier arrives in the designated payment method, generally cash or other certified funds. In order to facilitate pickup and delivery, the Customer agrees to meet the Carrier at any specified time and place without exception. In the Customer's absence, they shall designate a person over 18 years of age to act as their agent at the point of pick-up and/or delivery. The designated agent must be identified to Addi Auto Transport before the Carrier arrives at pickup or delivery for the safety and protection of the Carrier and the vehicle. The Customer agrees that any delays occasioned by their failure to release/receive the vehicle within ample notice of the scheduled pick-up time will be subject to a rescheduling fee of $75.00.
Vehicle Release and Inspection Procedures
The client should under no circumstances release or receive vehicles from a carrier without an inspection report (Bill of Lading/BOL), regardless of the time of day or the weather conditions. Failure to do so may result in the client’s inability to file a damage claim. Carriers' insurance will only process claims for damages due to the carrier’s negligence. Damage must be reported to Addi Auto Transport within 24 hours of delivery. Damage must be listed on the BOL and signed by the driver (no exceptions). If there is damage during transport, the client must notate those damages on the final inspection report, pay the remaining balance stated on this agreement, and then contact the carrier’s main office as well as the carrier’s insurance company. Failure to notate any damage on the final inspection report relieves the carrier of any liability and would result in the inability to process a damage claim. It is the customer’s responsibility to review the Carrier’s dispatch sheet, confirm the customer's correct name and address, and verify the identity of the truck driver prior to releasing the vehicle for transport. Addi Auto Transport is an acting agent. All claims must be made with the carrier if any circumstances arise. Any and all damages are covered by the carrier’s insurance.
Refunds and Cancellation
In order to cancel a booking, all requests must be made in writing via electronic transmission or mail. If a Customer cancels an order within 24 hours of placing the order, Addi Auto Transport will refund the Customer all monies due minus any fees incurred to Addi Auto Transport during that time if applicable. All domestic booking requests excluding ocean shipments in effect longer than 24 hours without reservation can be canceled but are subject to an administrative fee of $75.00. All bookings with reservations, regardless of dates, will be unable to be canceled and therefore non-refundable. In the event of the Customer’s refusal for release of vehicle/item for Carrier, the Customer will forfeit the right to any refund. If a Customer cancels any International and/or Ocean booking request after 24 hours of initial booking, order cancellations are subject to an administrative fee of 15% of the total cost paid. No refund will be issued for more than the deposit that Addi Auto Transport charged on dispatch for any reason."
Pricing Adjustments and Re-Quoting
The Customer acknowledges that, due to the instability of the current price of diesel fuel, there may be a price increase to the original quote. In the event that the price is increased, Addi Auto Transport will contact the Customer first to advise them of the increased cost. Agreeing to this increased price will ensure that the vehicle will be transported in a timely manner. However, the Customer reserves the right to refuse a price increase. In the event of a refusal from the Customer, Addi Auto Transport will continue looking for a carrier at the original quoted price. Should the Customer choose this option, they agree and understand that it will most likely take longer than originally anticipated to dispatch the vehicle. Should the Customer choose to cancel their order rather than accept or refuse the price increase, the Customer will still be held financially responsible for any and all fees related to the cancellation as outlined in section 18 of this agreement.
Shipping Terms and Guarantees
Addi Auto Transport does not agree to arrange shipment in time for any particular market or event and will not be responsible for loss or damages occasioned by delays of any kind or for any reason. Vehicle/item rentals will not be reimbursed except if it falls under the category of a reimbursed rental, which is outlined in section 21. No pick-up and/or delivery dates/times are fully guaranteed. First available dates are estimates and not guaranteed windows for booking/scheduling; they are only the first set of dates for availability. Delays may occur prior to and/or during transport. Customers are required to allow an additional 5 business days after the first available dates for reservation in the event of any blackout dates and/or over-booked Carriers. In the event of any blackout dates or over-booked Carriers, Addi Auto Transport 's cancellation terms and refund policies will remain in effect. Additional fees charged for any non-honored guaranteed date/time will be refunded.
Legal Jurisdiction and Agreement
This agreement shall be governed by and construed under the laws of the State of Texas. The parties further agree that any legal action arising out of this agreement must be filed in a court of jurisdiction, and Addi Auto Transport is limited to the amount of money Addi Auto Transport broker’s fee only. The client hereby submits to the jurisdiction of such courts and waives any right to jurisdiction in any other location. I hereby agree to the transport terms provided by Addi Auto Transport. I authorize a small down payment to be paid to Addi Auto Transport via Zelle, Card. I further understand that any remaining balance is due on delivery and that it must be paid in full via cash, cashier’s check, and money order, to the authorized transporter.